Duni88 Terms and Conditions

Duni88 is a trusted online gaming platform in Bangladesh offering Live Casino, Sports Betting, slots, bingo, and much more. These Terms & Conditions ("Terms") form a legally binding agreement between duni88 and its users.

By using our services through the duni88 website, mobile app, or any other channel, you agree to these Terms. If you do not agree with any part of these Terms, please refrain from using our platform.

These Terms have been written in English for the convenience of users in Bangladesh. In the event of any dispute, the English version shall be considered the authoritative reference.

To open an account on duni88, you must provide accurate and complete information. Creating an account with false or misleading details is a clear violation of our Terms & Conditions and may result in account termination.

You will need to provide the following at registration:

• Full legal name (as it appears on your national ID)
• Active mobile number or email address
• Date of Birth (to confirm you are 18 or older)
• Preferred payment method details

Duni88 may request additional documents for identity verification at any time. duni88 reserves the right to withhold withdrawals until the KYC (Know Your Customer) process is fully completed.

Each individual may open only one account. If multiple accounts are found under the same person, all accounts and any bonuses or winnings held within them will be forfeited.

The following requirements must be met to use duni88:

• You must be at least 18 years of age.
• You are not playing from a country or region where online gaming is prohibited by law.
• You are managing the account for yourself and of your own free will, not on behalf of anyone else.
• You are not on duni88's self-exclusion list.
• Your mental or financial situation is not such that gaming would be harmful to you.

Depositing on duni88 is simple and secure. We support the most popular payment methods in Bangladesh. Full deposit terms and conditions are outlined below:

• A minimum deposit amount is required and may vary depending on the payment method.
• Deposits are typically credited to your account instantly.
• You must use a payment method registered in your own name to make a deposit.
• Depositing using another person's account is not permitted.
• If you experience any issue with a deposit, please contact our support team.

Duni88 does not charge any deposit fees; however, your payment provider may apply their own charges — those are your responsibility.

Withdrawing from duni88 is straightforward, but certain conditions must be met. Withdrawal terms and conditions:

• Your account must be fully verified (KYC completed) before a withdrawal can be processed.
• Withdrawals can only be made to the same payment method used for the deposit.
• Minimum and maximum withdrawal limits apply.
• The wagering requirement must be met before any bonus winnings can be withdrawn.
• Withdrawal processing typically takes 1-3 business days.
• A faster processing option may be available for urgent withdrawals.

Duni88 reserves the right to hold withdrawals and request further verification for suspicious transactions. This process is in place to prevent money laundering and protect our players.

Duni88's bonus and promotional offers are designed to give players added value. Each bonus comes with its own terms and conditions that must be followed.

• Welcome Bonus: Applicable to the first deposit for newly registered users. Withdrawals are not permitted until the wagering requirement has been met.
• Cashback Bonus: Cashback is paid at a set rate on net losses over a specified period.
• Referral Bonus: Refer a new eligible user and both parties will receive a bonus.
• VIP Rewards: Exclusive rewards and benefits for regular players.

General terms applicable to all bonuses:

• Each user may claim a promotional bonus once only.
• Evidence of bonus abuse will result in account termination.
• Once a bonus expires, it will be automatically cancelled.
• Duni88 reserves the right to modify or cancel any bonus offer at any time.

All games on duni88 are conducted fairly and transparently. Every game outcome is determined by a Certified Random Number Generator (RNG), independently tested and verified by a third party.

• The stake amount and rules for each bet are communicated upfront while playing.
• In live games, the dealer's or croupier's decision is final.
• If a game is interrupted due to a technical issue, duni88 may void the round and issue a refund.
• Winnings obtained through any in-game bug or technical error are not valid and will be voided.
• In Sports Betting, official results are final — not statistics or third-party data.

Duni88 is committed to maintaining a safe and fair platform. The following activities are strictly prohibited and will result in immediate account suspension:

• Creating multiple accounts or using another person's account.
• Bonus abuse or bonus farming.
• Collusion or coordinating with other players to gain an unfair advantage.
• Using automated software, bots, or scripts.
• Using the platform for money laundering or any illegal activity.
• Harassing or insulting other users.
• Exploiting system or game vulnerabilities.

Duni88 believes gaming is for entertainment — not a source of income or a solution to financial problems. We always put responsible gaming first.

Our Responsible Gaming Tools:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Session limits: Set a limit on how long you play in a single session.
• Cooling-Off Period: Temporarily suspend your account for a set period.
• Self-exclusion: Option to keep your account closed for an extended period.
• Reality Check: Regular reminders to let you know how long you have been playing.

If you or someone close to you is showing signs of a gaming addiction, please contact our support team or Responsible Gaming View Page.

Either the user or duni88 may close the account at any time.

Closed by User: You can close your account at any time by notifying the support team. Please withdraw any remaining balance before closing your account.

Suspended by duni88: duni88 may close or suspend an account for the following reasons:

• Violation of these Terms & Conditions
• Failure to verify identity or provision of false information
• Suspicious or Fraudulent Activity
• Underage account
• Legal or regulatory reasons

If your account is closed due to a breach of terms, any bonuses or bonus winnings will be forfeited. However, your original deposited funds (where no violation is involved) will be returned.

Duni88 reserves the right to change, amend, or update these Terms & Conditions at any time. In the event of changes:

• A notice will be posted on the platform.
• The "Last Updated" date will be changed.
• For significant changes, you may be notified via your registered email or mobile number.

Continuing to use the platform after any changes have been made constitutes acceptance of the updated terms. It is your responsibility to check this page regularly.

If you have any questions about these Terms or run into any issues, please get in touch with us. duni88's support team is available 24/7, seven days a week.

• Email: [email protected]
• Live Chat: Click the chat icon in the bottom-right corner of the platform.
• Response Time: Responses are usually provided within 24 hours.

Once a complaint is submitted, duni88 will investigate it thoroughly and work toward a fair resolution. Our goal is to ensure every player's satisfaction.