Legal documents

Duni88 Privacy Policy

Your personal data is our most valuable asset. Here you will find full transparency on how duni88 collects, stores, and protects your information.

Last Updated: January 2026

Our Our Privacy Commitment

Duni88 follows the highest industry standards to protect your data. Here is a quick overview of the core pillars of our privacy policy.

Encrypted Protection

All your personal and financial information is protected with SSL/TLS encryption technology. Third parties can never access your data.

Your Data is Never Sold

Duni88 never sells your personal information to third parties. Your data is used solely to improve the service we provide to you.

Your control

You may view, correct, or request deletion of your data at any time. Your rights over your information are paramount.

Secure Storage

Your data is stored in secure data centres. Regular security audits and backups are conducted to ensure your data is never lost.

Cookie Transparency

We use cookies to improve your experience. This policy explains in detail which cookies are used and what they do.

Breach Notification

In the event of a data security breach, we will notify you promptly and take all necessary steps to address the situation.

This privacy policy ("Policy") governs the relationship between you and duni88 when you use the platform. Please read it carefully in its entirety. Continued use of the platform constitutes your acceptance of this Policy.

1 Introduction & Applicability

Duni88 (referred to as "we", "us", or "the platform") is a trusted online gaming and betting platform in Bangladesh. We believe that every user's personal privacy is a fundamental right, and we take the utmost care in how we collect, store, and use your information.

This Privacy Policy applies to all users of the duni88.org website, mobile app, and any of our services. It takes effect as soon as you register, log in, or use any service on duni88.

We use no ambiguous language. Everything we do — and do not do — with your data is stated here clearly and plainly.

Please Note: This privacy policy Terms and Conditionspart of. Both documents apply together.


2 What information we collect

Duni88 only collects the information needed to provide you with a quality service and meet our legal obligations. We do not collect any unnecessary data.

Type of Data Example Why We Collect It
Identity Information Full name, date of birth, national ID number KYC verification and age confirmation
Contact Information Mobile number, email address Account registration and communication
Financial information Mobile Banking/Nagad number, bank account details Deposit & Withdrawal Process
Device Information IP address, browser, and operating system Security & Fraud Prevention
Gaming Activity Betting history, wins/losses, game preferences Personalized Experience & Responsible Gaming
Cookies & Tracking Session data, preferences, login tokens Improving Platform Functionality

3 How We Collect Your Data

Duni88 collects information in several ways, always with your consent or as required by law. The main methods of data collection are described below:

  • Directly from you: Information you provide directly through registration forms, KYC uploads, support chat, or other means of contact.
  • Automatically: Device and browsing information is collected while you use the platform via cookies, log files, and tracking pixels.
  • Via Third Parties: Payment providers (such as Mobile Banking, Nagad) share limited information to confirm transactions.
  • KYC verification provider: Trusted third parties may verify certain information for identity verification purposes.

About Automatic Collection: This information does not identify you directly — it is used to understand general usage patterns. You can disable cookies in your browser, though doing so may affect the functionality of certain services.


4 How We Use Your Data

Duni88 uses your information only for the legitimate purposes listed below. We never use your data for irrelevant or unauthorised purposes:

  • Account management: Registration, login, KYC verification, and account security.
  • Financial transactions: Processing deposits, handling withdrawals, and issuing bonuses.
  • Customer Support: Resolving your questions, complaints, and issues.
  • Personalized Experience: Game recommendations and offers tailored to your preferences.
  • Fraud Prevention: Detecting unusual activity and ensuring account security.
  • Responsible Gaming: Detecting excessive gaming activity and sending timely alerts.
  • Legal obligations: Compliance with Anti-Money Laundering (AML) requirements and government regulatory bodies.
  • Platform Improvement: Analyzing user experience to improve the quality of our services.

If you do not wish to receive marketing communications, contact our support team at any time and we will act promptly.


5 Data Sharing Policy

Duni88 does not sell your data. However, limited information may be shared in certain specific circumstances:

  • Service Provider Partners: Payment processors, KYC verification providers, cloud storage, and cybersecurity partners receive only the data they need and are contractually bound to comply with our Privacy Policy.
  • Legal obligations: Information may be disclosed when required by court order, government authority, or applicable law.
  • Fraud Investigation: Information may be shared with relevant authorities in cases involving cybercrime or financial fraud investigations.
  • Business Transfers: In the event of a merger or acquisition involving duni88, your data may be transferred. You will be informed in advance if this occurs.

Our commitment: Outside of the above circumstances, duni88 never shares your data externally. Your information is never provided to advertisers or data brokers.


6 Cookie Policy

Duni88 uses cookies to enhance your experience on the platform. Cookies are small text files stored in your browser.

  • Essential cookies: Required to secure login sessions and maintain core platform functionality. Without these, the platform will not work.
  • Functional Cookies: Remembering your language preference, theme, and other personalised settings.
  • Analytics Cookies: To understand which parts of the platform are used most. This data is fully anonymized.
  • Security Cookies: Detecting unusual activity and preventing CSRF attacks.

You can manage cookies through your browser settings. However, disabling essential cookies may limit many features of the platform.


7 Data Retention Period

Duni88 does not retain your data longer than necessary. The following are our general data retention guidelines:

  • Active Account Information: Retained for as long as the account remains active.
  • Closed Account Data: Typically up to 5 years, in accordance with AML and legal obligations.
  • Financial transaction records: A minimum of 5–7 years as required by law.
  • Support Contact: Up to 2 years after the issue is resolved.
  • Log & Device Information: Typically 12 months.

Once the retention period expires, data is securely deleted or fully anonymized.


8 Your Rights

As a duni88 user, you have the following rights over your personal data:

Your Your Data Rights

You have full control over your personal data. duni88 fully supports and upholds these rights.

Right to Access Your Data

You have the right to know what information we hold about you. Contact support at any time to find out.

Right to Rectification

You may request correction of any information that is inaccurate or incomplete.

Right to Erasure

You may request deletion of your data where there is no legal obligation requiring us to retain it.

Right to Restrict Processing

You may request that the processing of your data be restricted under certain circumstances.

Data Portability

The right to receive your data in a portable format and transfer it to another service.

Right to object

You have the right to object to the use of your data for marketing or profiling purposes.

To exercise any of these rights, please contact us. We typically respond within 30 days.

9 Minors' Privacy

Duni88 is an adults-only platform. We do not knowingly collect information from anyone under the age of 18. Age verification is mandatory at the time of registration.

Should we ever receive data belonging to a minor, it will be deleted immediately upon discovery and the associated account will be closed. If you suspect a minor is using our platform, please contact our support team.

A note for parents: Use parental control software to prevent your child from accessing duni88. For more information, Responsible Gaming View page.


10 Privacy Policy Updates

Duni88 may update this privacy policy from time to time. When changes are made, we will take the following steps:

  • The "Last Updated" date at the top of the page will be revised accordingly.
  • A special notice will be posted on the platform for any significant changes.
  • You may be notified directly via your registered email or mobile number.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.


11 Contact & Complaints

If you have any questions or concerns about this Privacy Policy, please get in touch with us. The duni88 privacy team is available 24/7, seven days a week.

  • Email: [email protected]
  • Live Chat: Via the chat icon in the bottom-right corner of the platform.
  • Response Time: Usually within 24–48 hours.

We treat all privacy-related complaints as a top priority and work to provide a fair resolution.

General FAQs

Here are answers to the most frequently asked questions about our Privacy Policy.

Absolutely not. duni88 never sells your personal data to any third party. We only share information with service partners in a limited, contractually bound manner.

duni88 uses industry-standard SSL/TLS encryption, firewalls, and regular security audits. Your data is stored in secure data centres and accessed only by authorised personnel for legitimate purposes.

Yes, you can request deletion of your data. However, certain information must be retained for a specified period due to AML and legal obligations. Contact our support team and we will walk you through the details.

Yes, duni88 uses cookies to support platform functionality, security, and personalized experience. You can manage cookies through your browser settings, but disabling essential cookies may limit access to certain features.

Yes. If a security breach occurs that may affect your data, we will notify you promptly via your registered email or mobile number and take the necessary steps.

Your data In safe hands.

Join duni88 and enjoy gaming in a fully secure and transparent environment. Your privacy is our responsibility.

SSL encryption
Your Data is Never Sold
Your control
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